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Pay for what you use

Most homes pay for internet they never use.

Six common money leaks, and exactly what to say to your provider to fix them. Free, no sign-up, nothing to buy.

What internet costs now

Six money leaks, six fixes

Speed you don't use

You probably don't need a gig. Here's what you do need.

Find your real speed number, then pay for that.

Promo price ended

Your bill went up. Here's what to say.

A promo ending doesn't make the new price final.

Smaller household

The kids moved out. Your plan didn't.

Fewer people, fewer screens, same bill.

Fixed income

On a fixed income? Make your internet bill fit.

Plain steps, discounts you may qualify for, and the words to use.

Living alone, renting or at college

Living alone? You're probably paying for a crowd.

One person rarely needs more than a modest plan.

Dropping the TV bundle

Dropping cable TV? Keep the internet. Lose the extras.

Find the internet-only price before you call.

What to say to your provider

A call script, chat message and email, written for your situation. Nothing you type leaves your device.

Write what to say

Your rights

Since April 2024, every provider must show a broadband label for each plan: the monthly price, whether an introductory price changes and to what, every monthly and one-time fee, typical speeds and any data cap.

Source: FCC rule, reported April 2024 (opens in a new tab)

What's a broadband label?

Live out of town?

If cable and fiber don't reach you, satellite may. Check your ZIP to see what's possible.