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Smaller household

The kids moved out. Your plan didn't.

Fewer people, fewer screens, same bill. Here's how to shrink it to fit.

The numbers

Where the money goes

  • Plan sized for teenagers' gaming and streaming

    The house got quieter. The plan didn't.

  • Extra mesh units or equipment you no longer need

    Rented gear for rooms nobody uses now.

  • TV channels nobody watches now

    Packages chosen for a bigger household.

  • Unlimited data you never reach

    Paying for room you don't fill.

What you probably need

13 Mbps

At the busiest hour. About 141 GB a month.

For 2 people, 1 HD stream, 1 video call a week, with 20% headroom.

Work out what you need

What to say

  1. 1. Opening · You say

    "Hi, I'm calling about my internet account."

  2. 2. The ask · You say

    "We've worked out that our home needs less speed than we pay for. What's your cheapest plan that covers streaming and video calls, and what's the total monthly price with every fee?"

Before you call

  • Run the calculator for the people at home now
  • List equipment you rent
  • Check your plan's label
  • Ask for the cheapest plan at or above your number
  • Ask about a guest pass or mobile hotspot for visits instead of a bigger plan

Questions, answered

Usually very little. Two people streaming HD and making video calls fit easily within modest plans. Try the calculator.

Related lessons

Words to know

Live out of town?

If cable and fiber don't reach you, satellite may. Check your ZIP to see what's possible.

Sources

Data checked October 2026.