What to say to your provider.

Pick what's going on. We'll write the call script, a chat message and an email. Nothing you type leaves your device.

1. What's going on?

All optional. Leave anything blank and we'll use neutral wording.

Your first nameProvider nameYears as a customerCurrent monthly price ($)Price you'd like to pay ($)

Tone

1. Opening · You say
"Hi, I'm calling about my internet account."
2. The ask · You say
"We've worked out that our home needs less speed than we pay for. What's your cheapest plan that covers streaming and video calls, and what's the total monthly price with every fee?"
3. Why it's reasonable · You say
"I'd like to stay with you if the price works."
4. If they say no · You say
"I understand. Could you transfer me to your retention or loyalty team?"
5. Before you hang up · You say
"Can you confirm the new monthly price including all fees and taxes, how long it lasts, whether there's a contract, and give me a confirmation number? Please email that to me as well."

Tell us what you saved. It's anonymous.

If cable and fiber don't reach you, satellite may. Check your ZIP to see what's possible.